Vacancy for a CRM Product company.
Manager, Corporate Sales
Location: Andheri Kurla Road, Mumbai, India
About Company:
Acidaes Solutions (www.crmnext.com) is a specialized CRM product company offering an enterprise class Customer Relationship Management product. The company is about 7 yrs old in India and has direct presence in Delhi-NCR, Mumbai and abrioad as well. www.crmnext.com
It is the flagship product of an enterprise class CRM solution. In India, our client is serving a number of customers from various industry verticals. e.g.Banking, Financial Services, Insurance, Media & Entertainment, Telecom, Technology, Manufacturing etc.
Some client’s in India include names like HDFC Bank, General Electric, Reliance Mutual Fund, TV18 Group (CNBC, CNN-IBN), Reliance General Insurance, Edelweiss Capital Ltd, Bharti Telesoft Ltd, Sodexho India etc.
Job Description: Manager Corporate Sales is a results-oriented individual who has minimum 4 to 10 years of software solution selling experience in various industry verticals. Experience of selling CRM solution would be an added advantage. Targeting medium to large sized companies, the individual would be expected to be proficient at selling and closing the deal. Excellent presentation & communication skill is a must. The successful candidate would be part of a well-rewarded team.
Responsibilities:
- To achieve/exceed an annual sales quota
- To identify & qualify leads & sales opportunities
- To leverage business from new relationships
- To strategize, negotiate & close business
Required Skills/Experience:
- B.E/B.Tech / MBA with 4 – 8 year’s software sales experience
- above 60% score in 10/ 10+2/Graduation/MBA(Full time)
- Good understanding of industry verticals
- Good presentation & communication skills
- Proven track record of target achievement
- Direct & New Business sales experience
Salary : Best in The Industry
Kindly forward your updated resume only in word format with details about your current & expected CTC with notice period at the earliest.
Contact Person : Navin
Contact no. : 9987002541
Contact E-mail : navin@netsyscon.net
URL : www.netsyscon.net
Filed under: Jobs @ NetSysCon | Tagged: Banking, Corporate sales manager, CRM, CRM Manager, CRM Product company, CRM Product Sales, CRM Sales, CRM solution, Customer Relationship Management, Financial Services, Insurance, Jobs @ NetSysCon, Manufacturing, Media & Entertainment, Sales, sales manager, Technology, Telecom
Ajay B. Gupta
02, SUN-VIHAR, Plot No. 153, Sector 12, VASHI, NAVI MUMBAI-400705
CELL – 9870117799
Email: 999_kumar@indiatimes.com/ajaye99999@gmail.com
TOTAL EXPERIENCE: Overall 16 years of All India experience in pharma, Healthcare, distribution-supply chain, Retail Chain, Network Development. (Sales/Marketing)-domestic, Export & International.
CORE COMPETENCES & PERSONAL ATTRIBUTES:
• Excellent business mind set and communication/listening skills.
• Ability to lead and motivate a team to meet organizational goals and deadlines.
• People management skills, Can work well under pressure.
• Optimistic, enthusiastic and organized.
Core Skills: Team player, Problem-solving, Decision-making, Time management, Analytical skills
Specific Skills: Attention to detail, Negotiating skills, Effective resources management
Skills: Excellent understanding of the Indian Pharma business in terms of:
a) Pharmaceuticals-Functional / Business Knowledge
b) Techno-commercial knowledge of Indian and Global Pharma market.
c) Deep experience in people management & leadership roles.
d) An in-depth knowledge of field force management skills.
e) Exposure to marketing & Product Management
PROFESSIONAL ACHIEVEMENT/SYNOPSIS:
Handling Knowledge of “EXPORT AND INTERNATIONAL MARKETING”, apart from Domestic Market.
Good rapport with various government, ministry, mantralaya & private INSTITUTIONS & HOSPITALS, related Purchase Departments, Treasury depts, All over India.
Attended, participated & organized many conferences, seminars, workshops, international convention etc. with doctors proficient and well known in different field all over India.
Arranged, Handled assigned Hepatitis-B, 4.00crores order from E.S.I.S Corporation. Managed successfully in liquidating and realization of payments etc for organization.
Also DGAFMSD/AFMSD (ARMY), RITES, HSCC, worth Rs.24.00 crores order.
WORK EXPERIENCE
• Currently working with Mumbai based, HEALTH & BEAUTY BUSINESS HOUSE as “HEAD: BUSINESS DEVELOPMENT”having offices/centers all India. FROM APRIL 2008.
• Worked with a LEADING PHARMA RETAIL CHAIN “SUBHIKSHA” as “Astt.General Manager-pharma business’ (AGM) IN MUMBAI from jan’2007 to March 2008.
Deptt: SBU-PHARMA RETAIL CHAIN
Job title: AGM –PHARMA (SALES&MKTG)
Role Description: ensure achievement of targets for markets assigned and contribute towards implementation of marketing strategies so as to achieve organizational goals/objectives.
Accountability Profile:
• Responsible for all marketing & sales of assigned markets.
• Responsible for divisional MIS, budget and profitability of assigned markets.
• Manage assigned marketing team to achieve targets.
• Innovation in sales promotion activities like campaigns, trade incentives etc.
• Responsible for recruitment, deployment and development of field staff.
• Management of distribution network.
• Inventory management.
• Receivable management.
• Expense control.
• Planning & projection of sales.
• Arrange conferences etc. to boost sales.
• Worked with Themis Medicare Ltd,
As National Sales Manager/National Head, from oct-2004 to dec-2006
Handled domestic Hospital/institutional&generics Business.
Handled Distribution & franchisee, c&f, stockist’s network, supply chain across India.
SUMMARY OF RESPONSIBILITIES:
• Responsible for all India Sales & marketing. Mainly Focus on Institutional selling & generics.
• Responsible for budget and profitability. Manage sales team to achieve targets.
• Coordination with other functions for smooth conduct of business.
• Responsible for recruitment, deployment and development of sales & marketing staff.
• Inventory & receivable management.
• Positioning, promotion and ensuring long-term growth and profitability of all brands of the company.
• Formulation and implementation of brand strategies and achievement of profit targets for all brands.
• Enhancing existing distribution network, Dealer Management,
• Select & train sales staff. Market analysis & Market Research.
• Budgeting, forecasting, monitoring of budgeted expenditure
• Develop pricing strategy, sales promotion.
• New product development, Brand Management, Launch the products in the market & establish.
• Assisting strategic planning on new areas & opportunities for the company
• Planning & projection of sales.
• Responsible to collect vital market information for strategic decision-making.
CAREER HIGHLIGHTS:
• To ensure that all aspects of the Sales strategy are implemented with maximum effectiveness and efficiency.
• To be part of the Divisions team and help in devising the key elements of the Strategic Customer Management policy.
• To be completely familiar with and act in concert with the Strategic Customer Management Policy and help implement objectives.
• To work closely with the Unit team to deliver sales, margin and customer objectives of the Division.
• To be responsible for meetings Objectives for Sales Division:
o Sales
o Direct Costs
o Profits
o Other measures relating to increasing Customer orders, number of customers and evaluating various information.
• To motivate, train, coach and supervise sales team.
• To recruit (assess, interview, appraise, recruit to team) Marketing executives and ensure the total number of seats are full at any given time.
• To build in promotional plans by working on product basket and evaluating the same.
• To take part in, successfully complete and follow through the required coaching on subject knowledge and regulatory issues in the broad area of respective business unit.
• To sufficient working standard to be able to give (or know where to seek) guidance to Sales team.
• To ensure that Sales team are up to date with their knowledge requirements and feedback if any to Unit Head.
• Forecasts and analyzes profitability of promotions based on set goals.
• Worked as “ Sales Manager-all India ’, in “RPG LIFESCIENCES LTD” a PUBLIC LTD, PHARMACEUTICAL “CORPORATE GROUP” IN MUMBAI, Reporting to Chief Executive-Pharmaceuticals/ M.D.-Pharma, from Sept 2003- to sept 2004
• BAL PHARMA LTD – Worked as “general Manager –generics & institutions” (All India), in a reputed PHARMACEUTICAL COMPANY. Reporting to M.D. from Jan 2002 to till Aug 2003.
• INTAS PHARMACEUTICALS LTD, WORKED AS ZONAL BUSINESS MANAGER (INSTITUTIONS &GENERICS) FOR WEST ZONE FROM Feb. 1998 TO Jan 2002.
• MANO PHARMACEUTICALS: worked as BUSINESS MANAGER (MUMBAI.) from FEB 1996 TO FEB 1998.launched in India total west & north zone(cardiac&psychiatric divisions)
• GLAXO (INDIA) LTD. Pramoted as AREA SALES MANAGER (PUNE) from 1994 TO FEB. 1996
• GLAXO (INDIA) LTD. Worked as MEDICAL REPRESENTATIVE.( NASIK CITY)FROM APRIL 1992 TO JAN 1994.
• TRAINING & PROFESSIONAL ENHANCEMENT PROGRAMME:.
ROUSSEL (INDIA) LTD. & PFIZER (INDIA) LTD., during Professional course.
EXTRA CURRICULAR ACTIVITIES:
• Chief Editor of Annual magazine. (Designed cover page.)
• Arranged guest lectures of various dignitaries for upliftment of students, blood donation camps, Eye Diagnosis camp, Seminars (Nasik) etc.
• General Secretary & Cultural Secretary of College and Hostel.
• Member of Indian Pharmaceutical Association.
• Times of India prize for photography.
EDUCATIONAL QUALIFICATIONS:
• D.I.E.M – Dip. In Import Export Management– through correspondence in progress
• (M.B.A) – through correspondence in progress.
• D.M.M.: -from Prin.Welingkar Institute of management Studies (1996-97) Mumbai.
• B.PHARMA: – N.D.M.V.P. Samaj’s College of Pharmacy, (1992). Pune University.
• H.S.C. From R.S.S.’S Modern College, (1988). Pune – Div. Board Mumbai.
• S.S.C.from I.E.S’S New Bombay High School. (1986). Pune – Div. Mumbai.
• Excellent I.T.SKILLS:
• KNOWLEDGE OF COMPUTERS. software& hardware-IN DEPTH
• (NIIT: swift India 2000 course completed)
LANGUAGE KNOWN: ENGLISH, HINDI, MARATHI, GUJRATHI.
PERSONAL INFORMATION:
DATE OF BIRTH: 30th July 1970.
Hi Ajay,
Greetings of the day!
Thankyou for sending your profile to me.
But at this moment i m looking out for some one into software sales and your profile is more related to pharma industry.
I’ll keep your profile in mind and help you out with some good openings in future, mean while you could also help me with some references if you have in the field i’m looking for.
Have a nice day and wish u a very happy new year!
Thanks & Regards,
Clamie,
HR Executive,
Netsyscon.
Hi,
You may go through my resume and i am sure will meet your requirements, of marketing person.
I have the necesary experience in marketing and have handled a large market. Please let me have the opportunity to meet and discuss whether my experience and qualifications are suitable for the job.
Thanks
Objective Aspiring towards Senior Managerial assignments.
Career Highlights
Worked with McKinsey and Co. in the Business Process Reengineering, to achieve industry standards in turnaround time. Here as core team member had to get a complete process running. The various stages involved were drawing the existing process flow, reengineering the process to get better efficiency in time, getting the process coded from our IT team, testing the process on pilot, ensuring all the loopholes plugged, rolling out in the software used by UTIAMC to service the investors.
Worked closely with HCL Ltd to develop a web based delivery channel, to channelize application collection from second level district places. Rolled out 100 locations in a span of three months, in coordination with Registrars (CAMS, Karvy, Datamatics and UTI Technology Services)
Member of Standing Committee of AMFI (Association for Mutual Funds in India) for KYC reforms to be implemented in Mutual Fund industry.
Was appointed Principal Office of UTI Asset Management Co Ltd for a period of one year to interact with FIU (Finance Intelligence Unit)
Involved in data migration of schemes from four registrars to a single registrar. The job involved migrating over 5 billion records from three registrars to a single registrar
Career history with UTI Asset Management Company
28 years of experience
Oct 2008 to present
Head Business Development: Sequre solutions
Task involves marketing the software developed, eg LOCUS and Media ware. LOCUS is a vehicle tracking system, developed in house with the team of IT professionals. The software uses a hardware in the form of a VTS(Vehicle tracking system) to enable a client to pinpointed track his vehicle. The software has been developed with utmost caution and care. The software is at present undergoing test marketing across the continent and is being launched in the first week of January 2009.
Media services software is used to provide news on the desktop for clients who are interested in knowing what is being reported of their company and other competitors in the industry. At present we have one client – M/s Crompton Greaves who are using this facility for the past 6 months.
2007-Oct 2008 Vice President – Investor Servicing,
Task involved managing the Investor Servicing department. The skills included preparation of circulars for launching new schemes, interacting with partners (registrar, banks, etc), interacting with marketing team for implementing incentives for distributors, branch offices, etc.. Responsible for attending to queries and responses from investors, resolving them at the earliest, also attending to mail queries.
Responsibility included managing a staff of fifteen personnel who were located in a prototype Call Centre. Responsibility included training and attending to critical issues of investors.
2006-2007 Vice President – Investor Servicing
Aiding the Chief Operation Officer in various tasks. Responsible in monitoring a web based application. The application was to collect sales applications from semi-urban areas. Responsibility included identification of place to installation of software and ensuring proper roll out. The application was devised with the help of HCL technologies, for exclusive use of UTI Asset Management Co Ltd. More than 100 centers were opened and the exercise brought in 150 crores worth of applications.
2005-2006 Regional Head Western Region
Responsibilities: included marketing in five states, developing distributor network of more than 15000 distributors, training the distributor force and motivating them to achieve the sales targets that contributed 55% of the company’s portfolio. As the regional target was allocated to each branch was responsible to ensure that all the branches surpassed their targets as well. Responsibility lay in achieving targets of the zone. Conducted distributor training session at major centers like Nagpur, Goa, and Baroda to impart motivation amongst the distribution network.
2003-2005 Vice President in Department of Sales and Marketing
Responsibilities: Interact with branches on all operational issues. Also had the responsibility to track sales, collate them and put up MIS to top management. Responsible for managing marketing events(viz. launch of new schemes, training motivating field staff etc). Was responsible for training distributors on mutual fund concept. The training was carried out in major centers of country. Responsible to train the distributors in the qualifying exam for distributors, conducted by AMFI.
As in-charge of back office for offshore branches was responsible for attending to queries from NRI investors.
1999-2003 Assistant General Manager
Responsibilities: Investor servicing. Was core team member to help McKinsey and Company in their Business Process Re-engineering project. This being an ambitious project had to be with the Mckinsey team to help them understand current processes, rework on new processes and implement on pilot basis before documenting it for roll out. The project was rolled out in 2001. Thereafter was given portfolio in Sales and Marketing.
1993-1999 Manager
Responsibilities: Branch-in-charge of Trichur branch. Had seven districts to cover and achieve sales targets. Also responsible to recruit, train and motivate distributors in the jurisdiction. Was in charge of a team of more than 2000 distributors, part of the sales force. Had to visit each district headquarters one a month to keep the distributors informed about the developments in the company. As branch-in-charge was responsible for the smooth administration of the branch. The team working with me had fifteen officers of various cadres. The role of branch manager included developing corporate clients, adding new distributors to the network, motivating the team to achieve the given targets which ranged between 500 crores to 900 crores.
Thereafter was posted to Accounts department of Mumbai main branch.
1991-1993 Staff Officer
Cochin Branch as part of the marketing team
Responsibilities: Had four districts to cover and achieve sales targets. Also responsible to recruit, train and motivate distributors in the jurisdiction. Responsible to recruit, train and motivate more than 200 distributors as part of development of sales force.
In addition was responsible for all administrative work of the branch.
Received hands-on experience in installing and working with different software solution. Had additionally to supervise the accounts and other branch related work within given time frame.
1986-1991 Staff Officer – Investment Accounting department
Responsibilities: Was independently in charge of calculating Net Asset Values of various schemes. Responsibility included in computerizing the departments various control registers.
1980-1986 Assistant
Responsibilities: Initially posted in accounts department to streamline the entire accounting department. Posted to various departments to learn the various operational works in each department, the basic of a mutual fund industry. As the institution was a pioneer in the field at that time, working out the operational process flows were of prime importance.
Had worked in all departments and got a first-hand experience of each process.
Educational credentials
BCom from Mumbai University 1978
Certification
AMFI (Association of Mutual Fund for Advisor)
Special projects
Handled training for distributors, juniors and senior level officers in investor service
Imparted training to all fresher’s on working at Branch level
Also part of faculty to train on development of motivation skills
In the past years I have been entrusted with a variety of roles specific to a Mutual Fund industry. My roles included being the Regional Head for part of western India, covering five states and involving more than 5000 distributors.
Arranged and successfully conducted Chief Representative conferences that included the team from entire Western Region – around 180 Chief Representatives. The event was fully organized and rolled out by a team headed by me at three venues, Goa Ahmedabad and Mumbai for three years consecutively.
In addition I had the opportunity to assist my organization in the role Vice President – Investor Servicing. As part of the investor servicing was actively involved in migration of data from multi-registrar to single registrar concept. As a key person in the migration process had to co-ordinate with the outgoing registrar to ensure smooth transition of data. Responsible to setting up meetings with the outgoing registrar before migration, detailing out milestones and key areas of concern, planning the migration schedule, documenting the processes, ensuring smooth transition to the new registrar.
The migration involved successfully migrating more than 80 lakh foilos involving 40 schemes. The entire operation was achieved in a period of two months.
Ability to handle investors of all types. The ability was initiated during my stint as Branch in charge and later on got seasoned as time progressed.
Fluency in handling office software and working on them.
Date of Birth
2nd October 1955
Marketing area achievements
Skill Set Where implemented
Sales Force Development At all levels in marketing as Chief Manager and as regional head, one of the tasks was to recruit and develop sales force. The task also involved in training them, get them AMFI certified and making them prepared to achieve their targets.
Channel Sales … strategy Closely associated with channel sales strategy meetings and roll out of the plans. Was involved in monitoring a web based channel – for collecting applications from semi-rural areas and channelizing them as transaction and giving the investor benefits that of the city based investor.
Business Development As regional head of part of western India, had to constantly follow and monitor the business in five states. As part of the business development, had to impart knowledge of various schemes and plans and communicate in local language, in certain areas.
Customer Acquisition &……
Penetration Partially implemented a customer acquisition and penetration model in one of the branches of the organization, right down to detaining the geographical area up to pin-code and allocation them to distributors to bring more business. Limited uses of CRM were also experimented at some locations.
Territory Management Have good knowledge in Territory management and have rolled out strategies while being the Regional Head
Investor Servicing Ability to communicate and convince investors and distributors on any issue. Have been able to build good rapport with individual customers and corporate.
Hi Prem Kumar,
Happy New Year.
Your profile is really good with good amount of experience.
But I m sorry, I couldn’t help you with this opening as there is an age limit. The company requires only in the age limit of 28 – 33.
I’ll keep your profile in mind and help you out with some good opening in this coming year.
Thanks a lot for sending your profile to me.
bye & take care.
clamie